Some products will require a prescription from your Veterinary Surgeon

Where you see  please follow these 3 easy steps.


  • Step1 – Contact your Veterinary Surgeon and request a prescription.  Your vet is legally obliged to provide you with a prescription.  They may however charge you for one.  You can download a blank prescription form by clicking on the prescription logo. 
  • Step2 - Place your order online
  • Step3 - Post the ORIGINAL prescription to the following address: The Animal Drug Store, Brown Egg Farm, Houston Rd, Inchinnan, PA4 9LZ. 

We advise that you send your prescription special delivery or signed for. We cannot ship your order until the prescription has been received.




  • You must mail the original prescription provided by your vet
  • Don’t forget to write your order number on the prescription.
  • Prescriptions are only valid for six months from the prescribing date or as stipulated by the vet. 
  • We can only ship prescription items to the address on the prescription supplied by your vet.
  • We cannot ship your order until the prescription has been received.  
  • Failure to submit an original prescription  within 14 days of placing your order will result in a cancellation of the order.  A refund will be made within 30days from cancellation of the order, less any reasonable expenses (£3).  
  • Orders containing prescription and non prescription items will be dispatched on receipt of the prescription, unless otherwise agreed by The Animal Drug Store.





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